Last updated: October 6, 2026

At Barkat Box, we are committed to providing our customers with a smooth and reliable shopping experience. We work to process and dispatch orders as quickly as possible while ensuring that your products are properly packed and delivered.

By placing an order through barkatbox.store, you agree to the terms outlined in this Shipping Policy.

1. Order Processing & Shipping

Orders are generally processed and dispatched within 4–10 business days.

We may offer same-day dispatch for eligible orders placed within the applicable processing time. Same-day dispatch is subject to product availability, order verification, and operational capacity.

Please note that:

• Orders are generally processed during business days.

• Orders may not be processed or delivered on weekends or public holidays.

• During sales, promotions, holidays, or periods of high order volume, processing and delivery may take longer than usual.

• Delivery times may vary depending on the destination and courier service.

• Once your order has been dispatched, delivery is handled by the relevant courier or delivery partner.

If there is a significant delay with your order, we will make reasonable efforts to contact you using the contact information provided when placing your order.

2. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

• Name

• Phone number

• House/building number

• Street/area

• City

• Postal code, where applicable

If you realize that you have entered an incorrect address, please contact us as soon as possible.

We may be able to update the address if your order has not yet been processed or dispatched. However, we cannot guarantee that address changes will be possible after an order has entered the shipping process.

3. Undeliverable Orders

If an order cannot be delivered because of an incorrect or incomplete address, incorrect contact information, refusal to accept the package, or repeated unsuccessful delivery attempts, the order may be returned to us.

In such cases, additional shipping or re-delivery charges may apply before the order can be shipped again.

Any applicable charges will be communicated to the customer before re-dispatch.

4. Lost, Delayed, or Stolen Packages

Once an order has been handed over to the courier or delivery service, delivery is subject to the courier's procedures and timelines.

If your tracking information shows that your package has been delivered but you have not received it, please contact us as soon as possible so that we can assist you in communicating with the relevant courier.

Barkat Box is not responsible for packages that are stolen after confirmed delivery to the provided shipping address.

5. Returns

Barkat Box accepts eligible return requests within 3 days of delivery, subject to our Return and Refund Policy.

To be eligible for a return:

• The return request must be made within 3 days of receiving the order.

• The product must be unused and unopened.

• The product must be in its original condition and packaging.

• The product should include all accessories, tags, manuals, and other items supplied with the original order, where applicable.

Certain products may not be eligible for return due to their nature.

Customers should contact Barkat Box before sending any product back. Unauthorized returns may not be accepted.

Please refer to our Return & Refund Policy for complete details.

6. Out-of-Stock Products

We make reasonable efforts to keep product availability information up to date.

If an ordered product becomes unavailable or is temporarily out of stock after an order has been placed, we may contact you regarding the available options.

Depending on the circumstances, we may:

• Wait for the product to become available before dispatching the order;

• Offer an alternative product where appropriate; or

• Offer a refund for the unavailable item.

If your order contains multiple products, dispatch arrangements may depend on product availability.

7. International Orders, Duties & Taxes

If Barkat Box offers delivery outside Pakistan, the customer may be responsible for any customs duties, import taxes, customs clearance fees, or other charges imposed by the destination country.

These charges are generally determined by the destination country's customs authorities and are outside Barkat Box's control.

Customers are responsible for paying applicable import duties and taxes unless otherwise stated at the time of purchase.

8. Delivery Delays

Delivery estimates are provided as general guidance and are not guaranteed delivery dates.

Orders may be delayed due to circumstances outside our reasonable control, including:

• Severe weather

• Public holidays

• Courier delays

• High order volumes

• Incorrect or incomplete addresses

• Customs delays

• Transportation disruptions

• Other unforeseen circumstances

We will make reasonable efforts to assist customers when delivery issues occur.

9. Order Acceptance

By accessing barkatbox.store and placing an order, you acknowledge that you have read and accepted this Shipping Policy.

10. Contact Us

If you have questions regarding shipping, delivery, or your order, please contact us:

Barkat Box
Email: info@barkatbox.store
Website: barkatbox.store

We will be happy to assist you with your order.